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Privacy Policy

Protecting your privacy is important to First Trust and Savings Bank and our employees. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all First Trust and Savings employees for collection, use, retention, and security of nonpublic personal information.

What Information We Collect
We may collect “nonpublic personal information” about you from the following sources:

  • Information we receive from you on applications or other loan and account forms;
  • Information about your transactions with us or others; and
  • Information we receive from third parties such as credit bureaus.

“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic personal information includes information regarding your account balance, payment history, and overdraft history.

What Information We Disclose
We are permitted under law to disclose nonpublic personal information about you to other third parties in certain circumstances. For example, we may disclose nonpublic personal information about you to third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas, and to credit bureaus. We do not disclose any nonpublic personal information about you to anyone, except as permitted by law.

If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

Our Security Procedures
We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. Employees who violate these standards will be subject to disciplinary measures. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Our Internet Website
Visitors to the First Trust and Savings Bank web site remain anonymous. We do not collect personal identifying information about site users, unless you choose to provide such information to us. Standard software is used to collect and store ONLY the following non-identifying information about our visitors: The name of the domain from which you access the Internet, (for example, aol.com, if you are connecting from an American Online account, or iastate.edu if you are connecting from Iowa State University’s domain); the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. Visitors may elect to provide us with information via e-mail; however, e-mail may be transmitted over unsecured connections. Visitors should call us directly at 563-374-1247 if requests or statements include sensitive or confidential information, such as your account numbers, credit card numbers or social security number. This information is used internally, as appropriate, to handle the sender’s request and manage First Trust and Savings Bank's website. It is not disseminated or sold to other organizations. First Trust and Savings Bank will NEVER ask you for your Personal Identification Number (PIN), or for your First Trust and Savings Bank ATM card. If you are asked for this information, please call 563-374-1247 and report it to a staff member immediately.

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